As a part of the United Technologies Corporation (UTC) family, UTRC shares in a larger commitment to find ways we can improve the situations of our customers, our employees and our communities. As such, we uphold UTC’s values of performance, innovation, opportunity, responsibility and results, and rely on them to direct our decision making.
Our customers have a choice, and how we perform determines whether they choose us. We aim high, set ambitious goals and deliver results, and we use customer feedback to recalibrate when necessary. We move quickly and make timely, well-reasoned decisions because our future depends on them. We invest authority where it needs to be, in the hands of the people closest to the customer and the work.