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ACE (Achieving Competitive Excellence) is our operating system and the foundation supporting UTC's commitment to providing top-level service to customers.

ACE is built around the belief that every person should be involved with continuous improvement, from top executives on down. ACE requires that managers lead by example and that everyone who works for, or with, the company commit to the ACE philosophy.

The ACE program requires every employee to focus on improving processes, eliminating waste and delighting customers. As an employee of UTRC, you will have the opportunity to pursue ACE training through computer-based classes as well as in-person lectures and seminars.